Privacy Policy

Effective Date: September 2024

1. Introduction Welcome to Shadey Pty Ltd. We are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, and share your personal information when you visit or make a purchase from our website, shadey.com.au.

By using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

2. Information We Collect We may collect and process the following information:

Personal Information: Including your name, email address, billing address, shipping address, phone number. We do not save or store any payment information.
Order Information: Details related to your purchases, such as product selections, order history, and delivery preferences.
Automatically Collected Information: Information such as your IP address, browser type, and usage data through cookies and similar technologies.

3. How We Use Your Information We use the information we collect to:

Process and fulfill your orders, including payment processing, delivery, and communications related to your purchase.
Improve our website and customer service by analysing user behaviour and preferences.
Send you marketing communications, promotions, and other updates (with your consent, where required by law). Opt out anytime.
Comply with legal obligations, such as record-keeping for tax purposes.

4. Sharing Your Information We do not sell, rent, or trade your personal information. However, we may share your information with third parties for the following purposes:

Service Providers: We may share information with third-party service providers who assist us in processing payments, fulfilling orders, delivering products, and providing customer service.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the new owner.
Legal Compliance: We may disclose your personal information if required by law, such as in response to a court order or other legal obligation.

5. Cookies and Tracking Technologies We use cookies and similar tracking technologies to collect and store information when you interact with our website. This helps us enhance your user experience and improve our services. You can control cookie preferences through your browser settings.

6. Security We take reasonable steps to protect your personal information from unauthorised access, misuse, loss, or disclosure.

7. Your Rights Under Australian privacy law, you have the right to:

Access your personal information that we hold.
Request correction of your personal information if it is inaccurate or incomplete.
Opt-out of marketing communications.
Request the deletion of your personal data, subject to certain exceptions.

8. Third-Party Links Our website may contain links to other websites operated by third parties. We are not responsible for the privacy practices of those sites and recommend reviewing their privacy policies.

9. Changes to this Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. Please review it periodically for any updates.

10. Contact Us If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:

Shadey Pty Ltd
hello@shadey.com.au